What is the Exchange Policy of Zeefaa for Online Purchases?
At Zeefaa, we are pleased to offer exchange on any product that is unworn, unwashed, unused and undamaged. The product should have its original tags and labels intact. The return should be made within 7 days of delivery for a different style or size. The shipment has to be borne by you to our corporate studio and once it qualifies the Quality check, we shall dispatch your replacement order.
One of the customer care team will be delighted to assist you through the process. You can contact them by email at firstname.lastname@example.org or +91 9182556355
What is Zeefaa’s return policy for online purchases?
At Zeefaa, we offer a 100% money-back guarantee if you are not satisfied with your shopping.
If you would like to return your purchased item, please contact our customer care team on email@example.com or +91 9182556355 within 7 days of delivery with following information
- Order Number
- Date of Delivery
- Delivery address
- Reason of return, in case of incorrect or defective item, please send us an image.
You may contact us on firstname.lastname@example.org or +91 9182556355 from Monday to Saturday 10 am to 7 pm
What is Zeefaa’s return policy on Couture?
Though all the product at Zeefaa goes through multiple rounds of Quality check however, in case of any difference in measurements or style specified by you during checkout, Zeefaa will be pleased to make those specific changes or alterations.
What is Zeefaa’s return policy on Customised Outfit?
Zeefaa will be pleased to make any alterations required in the customised outfit however the customised outfit cannot be returned or exchanged since it will be made as per your measurements.